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  1. PURPOSE AND ACCEPTANCE

This text regulates the terms and conditions ("Terms and Conditions") that will regulate the navigation through the website www.monpiel.com (hereinafter "Website") owned by BIBOCCI, S.L. ("MONPIEL") and the acquisition of the products offered by MONPIEL to consumers and users ("User" or "Users").

Any matter not expressly provided for in these Terms and Conditions shall be understood to be reserved for MONPIEL, without prejudice to the application of the provisions of the regulations in force.

The ticking of the corresponding box on the acceptance of these Terms and Conditions, as well as the fact of following telematically all the steps of this, implies the express acceptance of the same by the User, having the same validity as his or her handwritten signature. In this way, the User acknowledges being a person with sufficient capacity to acquire the obligations arising from their actions through the Website, who has previously read and understands its content.

In any case, in order to contract with MONPIEL, the User must be of legal age (+18 years) and have the necessary legal capacity to enter into contracts.

The User undertakes to make proper use of the Website, in accordance with applicable laws, good faith, public order and the Terms and Conditions.

The User shall be liable to MONPIEL, or to third parties, for any damages that may be caused as a result of a breach of its obligations.

  1. IDENTIFICATION OF THE OWNER AND GENERAL INFORMATION

The Website is owned by BIBOCCI, S.L., ("MONPIEL"), being this the entity that markets the products displayed therein and responsible for the contractual relationship maintained with the User for the purchase of products on the Website.

  • Entity: BIBOCCI, S.L.
  • Company address: calle Ingeniero Barbudo, 4, 14013, Córdoba, Spain.
  • NIF: B14231898
  • Public Registry: Registro Mercantil de Córdoba, al Tomo 428, Folio 12, Hoja CO-246
  • Contact telephone: +34 957 20 19 12
  • Contact email: info@monpiel.com

Without prejudice to the foregoing, depending on the product that the User has purchased, it may be subject to particular conditions, depending on the characteristics of the product itself. These particular conditions are found in these Terms and Conditions.

  1. ACCESS AND USE

The Website and its services are free and open access, however, MONPIEL conditions the use of some of the services offered on the Website to the prior completion of the corresponding form.

Access to the Website by minors is prohibited. However, in case of access to the Website by a minor, it will be presumed that such access has been made with prior express authorization from their parents, guardians or legal representatives, notwithstanding that MONPIEL reserves the right to make any verifications it deems appropriate.

The User guarantees the authenticity and timeliness of all data communicated to MONPIEL, being solely responsible for any false or inaccurate statements made.

Access and navigation on the Website do not require registration, although to make any purchase or to receive advertising, information and periodic offers of promotional campaigns and our products, it will be necessary to complete the web forms provided for that purpose.

The data provided by Users must be truthful. In the event that such information is incomplete, inaccurate or false, users agree to hold harmless MONPIEL against any damages and third party claims arising as a result of the inaccuracy or falsity of the data provided. Under no circumstances will MONPIEL be responsible for the veracity of the data provided by the Users, so each of them will be solely responsible for the possible consequences, errors and failures that may arise from the lack of quality of the data.

The User expressly undertakes to make appropriate use of the contents and services offered by MONPIEL, as well as not to use them for, among others:

  1. Disseminating criminal, violent, pornographic, racist, xenophobic, offensive, apology of terrorism or, in general, contrary to law or public order.
  2. Introducing computer viruses in the network or carrying out actions likely to alter, spoil, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of MONPIEL or third parties; as well as hindering the access of other users to the website and its services through the massive consumption of computer resources through which MONPIEL provides its services.
  3. Attempting to access the e-mail accounts of other users or restricted areas of the computer systems of MONPIEL or third parties and, where appropriate, extract information.
  4. Vulnerating intellectual or industrial property rights, as well as violating the confidentiality of the information of MONPIEL or third parties.
  5. Simplying the identity of another user, public administrations or a third party.
  6. Reproducing, copying, distributing, making available, or any other form of public communication, transforming or modifying the contents, unless you have the authorization of the holder of the corresponding rights or it is legally permitted.
  7. To collect data for advertising purposes and to send advertising of any kind and communications for sales purposes or others of a commercial nature without prior request or consent.

All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to MONPIEL without being transferred to the user any of the exploitation rights over them beyond what is strictly necessary for the correct use of the website.

In short, Users who access this Website may view the contents and make, where appropriate, authorized private copies provided that the elements reproduced are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any type of exploitation.

Also, all trademarks, trade names or logos of any kind that appear on the website are owned by MONPIEL without it being understood that the use or access to it gives the user any right over them.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorized by the holder of the exploitation rights are prohibited.

The establishment of a hyperlink does not imply in any case the existence of relations between MONPIEL and the owner of the website on which it is established, nor the acceptance and approval by MONPIEL of its contents or services. Those persons who intend to establish a hyperlink must previously request written authorization from MONPIEL. In any case, the hyperlink will only allow access to the home-page or home page of our website, also must refrain from making false, inaccurate or incorrect statements or indications about MONPIEL, or include illegal content, contrary to good customs and public order.

MONPIEL is not responsible for the use that each user gives to the materials made available on this website or the actions carried out on the basis of the same.

  1. CONTRACTING

In accordance with the provisions of the applicable regulations, contracts concluded by electronic means will produce all the effects provided by the legal system when the consent and other requirements necessary for their validity concur. In any case, the electronic support in which the contract concluded by electronic means is recorded shall be admissible as documentary evidence in case of dispute between the parties.

The monitoring of all phases of the purchase process and, where appropriate, the payment of the corresponding economic amount, necessarily imply the provision of the consent required for the contracting.

All information relating to the contracting procedure is made available to Users prior to the start of the contracting procedure.

The Terms and Conditions shall be freely and freely available to Users at all times on the Website.

Access to the contracting procedure is free, except for the User's own expenses incurred due to his or her Internet connection.

Each marketed product has a description in its product sheet, which are made available to Users.

The contract between MONPIEL and the User is understood to be perfected from the very moment in which the User completes the contracting procedure by pressing the button "PLACE ORDER", "BUY" or similar, it being understood that following all the phases of the electronic contracting procedure and the inclusion of all the requested data suppose, together with the ticking of the corresponding box relating to the acceptance of these Terms and Conditions, a direct manifestation of the will of the User to accept the same.

MONPIEL, as a provider of an information society service, will file the electronic document in which this contract is formalized. MONPIEL will send an e-mail to the User confirming the effective completion of the purchase, together with the corresponding invoice.

MONPIEL will introduce adequate and sufficient technical means to identify and correct technical errors in the management of the information as soon as it is under its responsibility.

The language in which the contracting procedure will be processed and in which this contract is formalized shall be, unless otherwise indicated, Spanish.

  1. PURCHASE PROCESS

The contracting of the products offered is carried out electronically through the Website. Any person with Internet access can make the purchase, being of public access all the products offered through the Website, without any restriction for its visualization.

After accessing the Website, the User must select those products that interest him, being very important to review their descriptions, as well as their characteristics, conditions, delivery times and final prices indicated in the descriptive card of each product, and specify the units you want of each of them. In this way, the products that you have selected will be added to your "Cart" of purchase in the Web Site, being able the User to continue with his purchase and being all the selected products included in the above mentioned "Cart". The User will be able to access at any time to its "Cart" that is in the upper right corner of the page.

Next and once selected all the products that it wishes to acquire, the User will have to initiate the process of electronic purchase, for which it will only have to click on the button "FINISH PURCHASE".

In order to continue with the purchase, it is necessary to have all the data of the User. Also, the User must complete the data relating to the control of billing and shipping of products. To this end, the User will go to a screen in which a series of personal and bank details will be required, as well as the selection from a series of options offered by MONPIEL, whose completion is essential to complete the purchase of the products through the Website.

With respect to the "PAYMENT METHOD" tab, the User must only enter the desired payment method from among those offered by MONPIEL on the Website. At no time MONPIEL will have access to your bank details, these being directly managed by the corresponding banking entities. The User is informed that the payment through any of these methods may be subject to the particular conditions of these providers. MONPIEL recommends the User to read, know and accept the particular conditions of MONPIEL, which are independent of these Terms and Conditions.

After the payment is made, the User will receive an e-mail confirming the order, which will include a summary of the items purchased, the shipping method requested and the destination address.

If at the time of payment there is an incident that prevents payment, the User will receive an automatic payment error message and your order will not be processed until the payment process is successfully completed.

  1. PRODUCTS

MONPIEL markets leather goods, footwear and fashion accessories.

The data included on the Web site in each description of the products, in their photographs, graphic or iconographic representations or videos, as well as trade names, trademarks or distinctive signs of any kind, have a purely informative function. Therefore, MONPIEL declines any responsibility for the appearance of errors in such information, although it undertakes to take all measures within its power to correct as soon as possible the referred errors or omissions after having been informed of them.

  1. CONOMIC CONDITIONS

  • PRODUCT PRICE

Each product will have the price indicated at any given time on the Website next to its description, being publicly accessible on the Website for viewing.

Prices are shown in Euros, unless otherwise expressly indicated.

The prices shown are final prices, expressly including Value Added Tax (VAT) and any other applicable expenses. Notwithstanding the foregoing, the final price will include all those increases or discounts that are applicable, expenses charged to the User and additional costs for ancillary services, payment methods, etc.. In any case, all these amounts will be shown to the User in an itemized manner during the contracting process.

  • PROMOTIONAL CODES

MONPIEL may periodically offer discount codes to its Users. Such discounts may only be applied in accordance with the instructions specified by MONPIEL with respect to each code, and in any event Users may only use a single code per order.

The use of discount codes will not be compatible with certain promotional actions and collections.          

  • PAYMENT PROCESS

Once the User has contracted any of the products corresponding to the Website and paid the payment through any of the methods made available to Users by MONPIEL, MONPIEL will send the User an e-mail containing all the information relating to the products purchased, their price, applicable taxes and any other information required by law.

In any case, the payment of economic amounts through the Internet will be made through the platform provided by an external financial institution, which in any case will be hosted on a website under SSL secure protocol. For your identification, please confirm that the web address of the page from which you will make the payment starts with https://.

The contracting will only be effective when MONPIEL receives confirmation of payment by the bank owning secure payment. If the transaction is for any reason denied by said entity, or the full amount corresponding to the amount of the products (including surcharges for management costs and bank transfer fees) is not provided, the contracting will be suspended, informing the User that the transaction has not been finalized.

By accepting these Terms and Conditions, the User expressly consents to receive the invoice electronically, if so requested. If the User wishes the invoice on paper, he/she may contact MONPIEL indicating the postal address to which the invoice should be sent.

Also, in accordance with current legislation, MONPIEL may not subsequently modify the invoicing of sales made. Therefore, the invoice will be issued in the name of the natural person who contracts the Services, so the User must ensure that the order is placed in the correct name, not being able to issue duplicate invoices to send them to third parties, nor can these be issued after the warranty period has elapsed.

  • Payment options and methods of payment

For one-time purchases we accept the following credit and debit cards: Visa, Visa Electron, MasterCard, Maestro.

In the case of single purchase we also support the use of PayPal or payment through "Aplazame".

In order to provide you with "Aplazame" payment methods, we may send "Aplazame" your personal data in the form of contact as well as order details in the payment process, in order for "Aplazame" to assess whether you qualify for their payment methods and also to adapt the payment methods available to you. Your transferred personal data is processed in accordance with the privacy notice of "Aplazame".

  1. CUSTOMER SERVICE

MONPIEL, as responsible for the Website and in charge of the marketing and sale of the products offered therein, makes available to Users a customer service, in which due attention will be given to all queries, complaints, claims and suggestions raised in connection with the purchase of products through the Website.

Specifically, the means of contact made available to Users are as follows:

  • Email: info@monpiel.com
  • Phone: (+34) 625 415 016
  • Whatsapp: 625 415 016
  • Hours: M-F from 10:00 to 14:00 and from 17:00 to 20: 00

Once we receive the customer's communication, we will try to respond to the claims or queries received in the shortest possible time, which in no case shall exceed one (1) month since the User had submitted the claim or query.

There are complaint forms available to the User.

  1. USE OF THE WEBSITE

It is not permitted and, therefore, its consequences shall be the sole responsibility of the User, to access or use the Website for illegal or unauthorized purposes, with or without economic purpose. In particular, and without the following list being absolute, it is prohibited:

  • To use the Website in any way that may cause damage, interruptions, inefficiencies or defects in its operation or in the computer of a third party.
  • To use the Website for the transmission, installation or publication of any virus, malicious code or other harmful programs or files.
  • Use the Web Site to collect personal data of other Users.
  • Use the Web Site illegally, against good faith, morals and public order.
  • Register through the Web Site under a false identity, impersonating third parties or using a profile or performing any other action that may mislead other Users as to the identity of the origin of a message.
  • Accessing without authorization to any section of the Website, to other systems or networks connected to the Website, to any MONPIEL server, or to the services offered through the Website, by hacking or forgery, password mining or any other illegitimate means.
  • Breaking, or attempting to break, the security or authentication measures of the Website or any network connected to it, or the security or protection measures inherent to the contents offered on the Website.
  • Carrying out any action that causes a disproportionate or unnecessary saturation in the infrastructure of the Website or in MONPIEL's systems or networks, as well as in the systems and networks connected to the Website.
  • Impeding the normal development of an event, contest, promotion or any other activity available through the Website or any of its functionalities, either by altering or attempting to alter, illegally or in any other way, access, participation or operation thereof, or by falsifying the result thereof and/or using fraudulent methods of participation, by any procedure, and/or through any practice that violates or infringes these conditions in any way.
  • Communicating through the Website or any of the channels enabled by the same, content that violates the secrecy of communications or involve an infringement of intellectual and industrial property rights or the rules governing the protection of personal data.
  • Communicating through the Website or any of the channels enabled by the same, content containing "spam" and/or links to sites unrelated to the corresponding space.
  • The use of the Website being able to cause damage, interruptions, inefficiencies or defects in its functionality or in devices of a third party.
  • The use of the Website or any of the channels enabled by the same, to transmit, install, publish any virus, malicious code or other harmful programs or files.

The breach of any of the above obligations by the User may lead to the adoption by MONPIEL of appropriate measures protected by law and in the exercise of their rights or obligations, and may lead to the removal or blocking of the account of the offending User, without the possibility of any compensation for damages caused to the offending User.

  1. INDUSTRIAL PROPERTY RIGHTS

MONPIEL has the corresponding licenses on the intellectual and industrial property exploitation rights of the Website, as well as all the content offered therein, including the platform itself, texts, photographs or illustrations, logos, trademarks, graphics, designs, interfaces, or any other information or Content, and the services available through this.

In no case shall it be understood that the access, navigation and use of the Website by the User or the use, acquisition and/or contracting of products or services offered through this implies a waiver, transmission, license or total or partial transfer of such rights by MONPIEL. The User has the right to use the contents and/or services of the Web Site within a strictly domestic scope and solely for the purpose of enjoying the services of the service in accordance with these Conditions of Use.

The references to registered trademarks or trade names, or other distinctive signs, whether owned by MONPIEL or third party companies, imply a prohibition on their use without the consent of MONPIEL or their legitimate owners. At no time, unless expressly stated otherwise, access, navigation or use of the Website and / or its contents gives the User any right to distinctive signs included therein.

All intellectual and industrial property rights over the contents and/or services of the Website are reserved and, in particular, it is forbidden to modify, copy, reproduce, publicly communicate, transform or distribute, by any means and in any form, all or part of the contents included in the Website, for public or commercial purposes, without the prior, express written authorization of MONPIEL or, where appropriate, of the holder of the corresponding rights.

It is also forbidden to remove or manipulate the copyright indications or other credits that identify the rights holders of the contents that the User finds on the Website, as well as the technical protection devices, digital fingerprints, or any protection mechanism or information incorporated into the contents offered on the Website.

In the event that the User sends information of any kind to the provider through any of the channels provided for this purpose, the User represents, warrants and agrees that he/she has the right to do so freely, that such information does not infringe any intellectual property rights, industrial, trade secret or any other rights of third parties, and that such information is not confidential or harmful to third parties.

The User acknowledges that he/she assumes responsibility, indemnifying the provider for any communication that he/she provides personally or in his/her name, and that said responsibility covers without restriction the accuracy, legality, originality and ownership of said communication.

If the User becomes aware of the existence of any content that is illicit, illegal, contrary to the law or that could involve an infringement of intellectual and/or industrial property rights, he/she must immediately notify MONPIEL through the email address established in these Terms and Conditions so that it can proceed to the adoption of the appropriate measures.

In the same way, in the event that any User or third party considers that any of the contents of the Website owned by MONPIEL violates their intellectual and/or industrial property rights, as well as any other rights, they must send a communication to said email address with the following information:

  • Identifying data and means of contact of the claimant or their legal representative.
  • Documentation accrediting his or her status as the holder of the rights allegedly infringed.
  • Detailed account of the rights allegedly infringed by MONPIEL, as well as their exact location within the Website.
  • Express statement by the claimant that the use of the contents has been made without the consent of the holder of the rights allegedly infringed.

  1. LINKS
  • LINKS TO OTHER WEBSITES

In the event that links or products are displayed on the Website that link to other websites through different buttons, links, banners or content, MONPIEL informs that these are directly managed by third parties, not having MONPIEL neither human nor technical means to know in advance or control or approve all information, content, products or services provided by other platforms to which links can be established from the Website.

As a consequence, MONPIEL cannot assume any type of responsibility for any aspect related to the platform or web page to which a link may be established from the Website, specifically, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links or any of its contents, in general.

In this regard, if Users have actual knowledge that the activities carried out through these third party websites are illegal or contravene morality or public order, they must immediately notify the provider for the purpose of proceeding to disable the link to access them, an action that will be carried out as soon as possible.

In any case, the establishment of any type of link from the Website to another external website does not imply that there is any kind of relationship, collaboration or dependence between MONPIEL and the person responsible for such external website.

  • LINKS TO MONPIEL'S CHANNEL ON OTHER SOCIAL PLATFORMS AND NETWORKS

MONPIEL makes available to Users, through different tools and applications, linking means that allow Users to access the channels and pages of the Website that MONPIEL maintains on different platforms and social networks belonging to or managed by third parties (e.g.. e.g. Facebook or Instagram). The inclusion of these links on the Website has the sole purpose of providing Users with access to these channels on the different platforms and social networks.

The establishment of these applications does not imply the existence of any relationship between MONPIEL and the owner, manufacturer or distributor of the linked platform, nor the acceptance and approval by MONPIEL of its contents or services, being its owner, manufacturer or distributor solely responsible for these.

In no case does MONPIEL share with Facebook or Instagram or any other social network to be incorporated in the future any private information about its Users, its sole purpose being the one established in these conditions, as well as in the Privacy Policy of the Website. In this sense, all the information that the User himself wishes to provide to these platforms will be under his own responsibility, MONPIEL not intervening in this process.

The activation and use of these applications may involve the identification and authentication of the User (login/password) in the corresponding platforms, completely external to the Website and outside the control of MONPIEL. By accessing such external networks, the User enters an environment not controlled by MONPIEL, for which MONPIEL shall not assume any responsibility for the security configuration of such environments.

Since MONPIEL has no control over the content hosted on such channels, the User acknowledges and agrees that MONPIEL assumes no responsibility for the content or services that the User may access on such pages, nor for any content, products, services, advertising, or any other material available therein.

For this reason, the User must exercise extreme caution in the evaluation and use of the information and services available on the linked channels, and on the information of the User or third parties that he/she wishes to share on such channels.

  • LINKS TO OTHER WEBSITES WITH A DESTINATION TO THE WEBSITE

MONPIEL does not authorize the establishment of a link to the Website from those pages that contain materials, information or contents that are illicit, illegal, degrading, obscene and, in general, that contravene the laws, morality or public order, or generally accepted social norms.

In any case, Users may establish links on their respective web pages that direct to the Website, provided that they comply with the following conditions: (a) the link may not reproduce the content of the Website or parts thereof in any form; (b) it is not permitted to create a browser or border environment over sections of the Website, nor may the Website be modified in any other way; (c) it is not permitted to make false or inaccurate or incorrect statements or indications about the Website and/or, in particular, to state or imply that MONPIEL has authorized the link or that it has supervised or assumed in any way the content or services offered or made available on the web page on which the link is established; d) the web page on which the link to the Website is established shall not contain information or content that is illicit, contrary to morality and generally accepted good customs and public order, nor shall it contain content contrary to any third party rights, including intellectual and industrial property rights and/or the right to honor, personal or family privacy or self-image or any other right, or content contrary to the regulations governing the protection of personal data.

MONPIEL has no power or human or technical means to know, control or approve all information, content, products or services provided by other websites that have established links to the Website. MONPIEL does not assume any type of responsibility for any aspect related to the web page that establishes this link to the Web Site, specifically, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents, in general.

  1. RESPONSIBILITIES AND WARRANTIES

MONPIEL undertakes that the contents, data or information relating to the products offered on its Website are reliable, truthful and accurate, taking responsibility for the prices and characteristics advertised. However, it shall not be responsible for any information that has been introduced, displayed or modified by third parties outside MONPIEL.

The photographs, texts, graphics, information or characteristics reproduced that illustrate the products for sale are merely illustrative and are not contractual, so they may vary. However, we always ensure that the description of the products is as accurate as possible.

Although MONPIEL will use its best efforts to maintain the integrity, truthfulness and accuracy of the Website and the contents hosted therein, MONPIEL does not warrant and shall not be liable for: (i) the continuity of the contents of the Web Site; (ii) the absence of errors in said contents ; (iii) the absence of viruses and/or other harmful components in the Web Site or in the server that supplies it; (iv) the invulnerability of the Web Site or the impossibility of violating the security measures adopted therein; (v) the lack of usefulness or performance of the contents of the Website; and (vi) the damages or harm caused, to himself or to a third party, by any person who infringes the conditions, rules and instructions that MONPIEL establishes on the Website or through the violation of the security systems of the Website.

However, MONPIEL declares that it has taken all necessary measures, within its possibilities and the state of the art, to ensure the operation of the Website and minimize system errors, both from a technical point of view and the contents published on the Website.

MONPIEL does not guarantee the legality, reliability and usefulness of the contents provided by third parties through the Website. If the User becomes aware of the existence of any content that is illicit, illegal, contrary to the law or that could involve an infringement of third party rights, he/she must immediately notify the provider so that it can proceed to the adoption of appropriate measures.

MONPIEL will not be responsible for the veracity, integrity or updating of the information published on the Website from sources outside the same, nor for those contained in other platforms to which it is linked from the Website. MONPIEL shall not assume responsibility for hypothetical damages that may arise from the use of the aforementioned information.

In any case, MONPIEL reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, access, navigation, use, hosting and/or downloading of content and/or use of services of the Website, with or without prior notice, to Users who contravene any of the provisions detailed in these Terms and Conditions, without the possibility of the User being able to demand any compensation for this reason.

The parties shall be liable for any breaches personally incurred by them, and the other party shall be indemnified against any error, fault or negligence not attributable to it and any damage arising from such breaches or errors attributable to the other contracting party.

MONPIEL shall not be liable in case of unavailability of the product or impossibility of delivery when this is due to force majeure, theft or loss, or error in the order or data provided by the User. However, in such cases, MONPIEL may contact the User to try to find the best solution to the case.

  1. MODIFICATIONS

MONPIEL reserves the right to carry out modifications or updates to these Terms and Conditions, of which the User will be previously informed for acceptance or rejection in case they are substantial.

The User shall be deemed to have expressly accepted such modifications or updates in the following cases: at the time of making a new purchase will have to expressly accept the new Terms and Conditions.

  1. SUSPENSION OF THE WEBSITE

MONPIEL reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, the access, browsing, use, hosting or downloading of content or use of services of the Website, with or without prior notice, to Users who contravene any of the provisions detailed in these Terms, without the possibility for the User to demand any compensation for this cause.

  1. NOTIFICATIONS

All communications between MONPIEL and the User relating to the contracting of orders through the Website, shall be made in writing and in accordance with the communication procedures established in these Terms and Conditions for each particular case.

  1. IDIOMA

MONPIEL may translate these Terms and Conditions, its Privacy Policy, or any other operating rule, policy or procedure that may be published on the Website. The English version shall prevail in case of conflict.

  1. SUPPLIERS

As a prestigious and reliable company, committed to the goal of providing high quality products to its customers, MONPIEL recognizes its obligation to ensure that suppliers act in an ethical manner. We expect our suppliers to regularly provide an environment that protects the health and safety of employees and their basic human rights. All suppliers shall comply with their national employment laws and regulations, in particular with respect to the following:

  • Minimum age for employment.
  • Freely chosen employment.
  • Health and safety.
  • Freedom of association and the right to collective bargaining.
  • Absence of discrimination.
  • Absence of harsh or inhumane treatment.
  • Working hours.
  • Labor conditions.

MONPIEL will never knowingly procure supplies from countries that fail to comply with the above principles. We also expect our suppliers to translate these principles into their dealings with their own suppliers. Due to the sometimes complex nature of our suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as MONPIEL continues to grow, it recognizes the importance of acting proactively and doing everything possible to uphold the rights of the people involved in the manufacture of its products.

  1. CONFIDENTIALITY AND DATA PROTECTION

In accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, all personal data provided during the use of the Website will be treated in accordance with the provisions of the Privacy Policy that every User must expressly accept in order to use and register in the system.

  1. GENERALS

The headings of the various clauses are for information purposes only, and shall not affect, qualify or extend the interpretation of these conditions. Likewise, MONPIEL may modify the terms and conditions stipulated herein, in whole or in part, by publishing any change in the same form in which these conditions appear or through any type of communication addressed to Users.

The temporary validity of the present conditions coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified conditions will become effective.

Independently of the provisions of the particular conditions that may be established, MONPIEL may terminate, suspend or interrupt, at any time and without prior notice, access to the contents of the Website, without the possibility for the User to demand any compensation. After such termination, the prohibitions of use of the contents set out above in these conditions shall remain in force.

Also, if the User breaches these conditions, MONPIEL may suspend or cancel your profile automatically and without notice, and in no case such suspension or cancellation would entitle the User to any compensation. To these effects, MONPIEL informs that it may inform and collaborate in a timely manner with the competent police and judicial authorities if it detects any infringement of current legislation or if it has suspicion of the commission of any crime.

The contracting of any product and/or payment service offered by MONPIEL shall be regulated by the general and/or particular conditions of each specific service provided for this purpose.

In the event of any discrepancy between the provisions of these conditions and the particular conditions of each specific service of the Website, the provisions of the latter shall prevail.

In the event that any provision of these conditions is declared null or unenforceable, in whole or in part, by any Court, Tribunal or competent administrative body, such nullity or unenforceability shall not affect the remaining provisions of these Terms of Use.

The failure of MONPIEL to exercise or enforce any right or provision contained in these conditions shall not constitute a waiver thereof, unless acknowledged and agreed in writing by MONPIEL.

  1. NULLITY

All the clauses or ends of the present contract must be interpreted independently and autonomously, not being affected the rest of the stipulations in case one of them has been declared null by judicial sentence or firm arbitration resolution. The affected clause or clauses will be replaced by another or others that preserve the effects pursued by the Terms of Use of the Platform.

  1. LAW AND JURISDICTION

Wherever the regulations in force for this purpose provide for the possibility for the parties to submit to a specific jurisdiction, for any litigious matter arising from or related to this Website, the Spanish legislation in force at the time of the dispute shall apply, and we will submit to the Courts and Tribunals of Cordoba, as well as, if applicable, to the Consumer Arbitration Courts or similar to which we are adhered at the time of the dispute. Without prejudice to the foregoing, in accordance with Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users, in case of dispute we will submit to the Courts and Tribunals of the domicile of the consumer and User.

  1. DRESOLUTION OF DISPUTES

According to the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on the settlement of consumer disputes online, in case of dispute, if the User so wishes,,, he/she may go to the "Commission's Dispute Resolution Platform" to try to resolve out of court any dispute arising from the provision of services by MONPIEL.

Through the following link, you will be able to send your complaint a dispute body authorized by the Commission, through the following link: http://ec.europa.eu/consumers/odr/

To submit claims in the use of our services, the User may address by mail to the electronic or physical address indicated in the Terms and Conditions, corresponding to "Identification of the Holder and General Information", committing ourselves to seek at all times an amicable solution of the conflict.