Privacy Policy and Cookies Policy

P PRIVACY POLICY

  1. MONPIEL

This website is owned by BIBOCCI, S. L., (hereinafter, "MONPIEL"), registered in accordance with Spanish legislation, provided with CIF B14231898 and with registered office at Calle Ingeniero Barbudo, 4, 14013, Córdoba (Córdoba), Spain.

  1. INFORMATION AND CONSENT

By accepting this Privacy Policy, the user (hereinafter, the "User" or the "Users") is informed and gives his/her free, informed, specific and unequivocal consent for the personal data provided through the website located at the URL https://www. monpiel. com/ (hereinafter, the "Website") will be processed by MONPIEL, as well as the data derived from your browsing and any other data you may provide in the future.

The User must carefully read this Privacy Policy, which has been drafted in a clear and simple manner, to facilitate its understanding, and the User may freely and voluntarily determine whether he/she wishes to provide his/her personal data to MONPIEL.

  1. OBLIGATION TO PROVIDE DATA

The data requested in the forms on the Website are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.

Therefore, if the same are not provided or are not provided correctly, they cannot be fulfilled, without prejudice to the fact that you may freely view the content of the Website.

  1. WITH WHAT PURPOSE WILL MONPIEL PROCESS USER DATA?

Data provided to formalize the contracting of a service:

  • To manage, process and follow up on the service contracts or purchases made.
  • To contact the User to finalize the contracting or purchase of the service if he/she has saved his/her shopping cart or has saved products or services in his/her shopping cart without finalizing the payment process.
  • To carry out quality and satisfaction surveys.
  • To send commercial communications to the User about MONPIEL products and services, by electronic and/or conventional means, if the User checks the box enabled for this purpose on the Website, in the contracting procedure.
  • To carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided through forms or contact channels, when they are enabled:

  • To manage, process and respond to requests, applications, incidents or queries from the User.
  • To carry out quality and satisfaction surveys.
  • To send commercial communications to the User about MONPIEL products and services, by electronic and/or conventional means, if the User checks the box provided for this purpose on the Website.
  • To carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided for sending the Newsletter, if active:

  • To manage the subscription and/or unsubscription of the Newsletter.
  • To carry out quality and satisfaction surveys.
  • To send commercial communications to the User about MONPIEL products and services, by electronic and/or conventional means, if the User checks the box enabled for this purpose on the Website.
  • To carry out analyses on the use of the Website and check the User's preferences and behaviors with the aim of improving communication with Website Users.

Data provided to obtain discounts or to participate in promotions, when they are active:

  • To manage and carry out the promotion, as well as to manage the development of this.
  • To send commercial communications to the User about MONPIEL products and services, by electronic and/or conventional means, if the User gives his/her consent to do so by checking the corresponding box.
  • To perform analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided through the chat online, if active:

  • To manage, process and respond to User requests, applications, incidents or queries.

    1. WHICH USER DATA WILL MONPIEL PROCESS? 

To formalize the contracting or purchase of a service:

  • Identifying data: name, surname.
  • Contact data: e-mail address, telephone number and postal address.
  • Goods and services transaction data in MONPIEL: products and services purchased or in which the User shows interest.
  • Economic and financial data: bank card.
  • Browsing data.

Data provided through forms or contact channels, when enabled :

  • Identifying data: name and surname.
  • Contact data: e-mail address and telephone.
  • Browsing data.

Data provided through Newsletter,when active:

  • Identifying information: first and last name.
  • Contact information: e-mail address, telephone number and postal address.
  • Contact information: e-mail address, telephone number and postal address.
  • Contact information: e-mail address, telephone number and postal address.
  • Other data: data provided by the Users themselves in the open fields of the forms provided on the website.
  • Browsing data.

Data provided to obtain discounts or to participate in promotions, when active:

  • Identifying data: first and last name.
  • Contact data: e-mail address, telephone number and postal address.
  • Goods and services transaction data in MONPIEL: products and services purchased or in which the User shows interest
  • Browsing data.

Data provided through the chat online, if active:

  • Identifying data: name and surname.
  • Contact data: e-mail address, telephone number and postal address.
  • Goods and services transaction data in MONPIEL: products and services purchased or about which the user shows interest.
  • Other data provided by the user through the online chat.
  • Browsing data.

In the event that the User provides data of third parties, he/she declares to have the consent of these and undertakes to transfer the information contained in the Privacy Policy, exempting MONPIEL from any liability in this regard. However, MONPIEL may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

    1. WHICH IS THE LEGITIMACY OF THE USER'S DATA PROCESSING BY MONPIEL? 

Data provided to formalize the contracting or purchase of a service:

  • Execution of the contract, to manage, process, follow up on the contracting or purchases made and contact the User to finalize the order if he/she has saved his/her shopping cart or has saved products in his/her shopping cart without finalizing the payment process.
  • Consent, for the processing of sensitive data.
  • Legitimate interest, to carry out quality and satisfaction surveys.
  • Consent to send commercial communications, by electronic and/or conventional means, about MONPIEL products and services.

Data provided through forms or contact channels, when enabled:

  • Consent, to manage, process and respond to requests, applications, incidents or queries from the User.
  • Consent, to send commercial communications, by electronic and/or conventional means, about MONPIEL products and services.
  • Legitimate interest, to carry out quality and satisfaction surveys.

Data provided through Newsletter, when active:

  • Consent, to send commercial communications, by electronic and/or conventional means, about MONPIEL products and services.
  • Legitimate interest, to carry out quality and satisfaction surveys.

Data provided to obtain discounts or to participate in promotions:

  • Consent, to manage the promotion and make the discount or promotion effective.
  • Consent, to send commercial communications, by electronic and conventional means, about MONPIEL products and services.
  • Legitimate interest, to carry out quality and satisfaction surveys.

Data provided through the ONLINE Chat:

  • Consent, to manage, process and respond to requests, applications, incidents or queries from the User.

The consents obtained for the aforementioned purposes are independent so the User may revoke only one of them without affecting the others.

To revoke said consent, the User may contact MONPIEL through info@monpiel.com

    1. WITH WHICH RECIPIENTS WILL USER DATA BE SHARED?

User data may be communicated to:

  • Public Administrations in the cases provided for by law.

    1. CONSERVATION OF DATA

Data provided for contracting a service or formalizing a purchase:

  • The data provided to manage, process and follow up on the contracting or purchases made, as well as sensitive data provided by the User, will be kept during the contractual relationship and, once the contractual relationship has ended, during the statute of limitations period for any legal actions that may arise from the same.
  • Data used to contact the User to finalize the order if he/she has saved his/her shopping cart or has saved products or services in his/her shopping cart without finalizing the payment process will be retained for 180 days.
  • Data relating to satisfaction and quality surveys will be retained five (5) years.

Data provided through forms or contact channels:

  • They will be kept for the period necessary to process and answer your request and, once this period is over, for the period of limitation of legal actions arising from the aforementioned request.

Data provided to obtain discounts or to participate in promotions:

  • They will be kept until the end of the promotion and, once the promotion has ended, during the period of limitation of legal actions that may arise from it.

Data used for sending commercial communications:

  • They will be processed until the User objects or revokes his/her consent.

Data provided through Chat online:

  • They will be kept for the period necessary to process and reply to your request and, once this period has ended, for the period of limitation of the legal actions arising from the aforementioned request.

    1. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

One of the purposes for which MONPIEL processes the personal data provided by Users is to send them commercial communications with information regarding products, services, promotions, offers, events or news relevant to Users.

In the event that the User wishes to stop receiving commercial or promotional communications from MONPIEL, he/she can request the cancellation of the service by sending an email to the following email address: info@monpiel.es

    1. RESPONSIBILITY OF THE USER

The User:

  • Guarantees that he/she is over fourteen (14) years of age and that the data provided is true, accurate, complete and up to date. To these effects, the User is responsible for the veracity of all the data he/she communicates and will keep the information provided conveniently updated, in such a way that it corresponds to his/her real situation.
  • He/she guarantees that he/she has informed the third parties from whom he/she provides his/her data, if he/she does so, of the aspects contained in this document. You also guarantee that you have obtained their authorization to provide their data to MONPIEL for the purposes indicated.
  • You will be liable for any false or inaccurate information that you provide through the Website and for any damages, direct or indirect, that this causes to MONPIEL or third parties.

    1. EXERCISE OF RIGHTS

The User may send a letter to MONPIEL, at the address indicated in the header, or by e-mail to the address info@monpiel.com, attaching a photocopy of his/her identity document, at any time and free of charge, to:

  • Revoke the consents granted.
  • Obtain confirmation as to whether or not MONPIEL is processing personal data concerning the User.
  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Obtain from MONPIEL the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
  • Request the portability of the data provided by the User in those cases provided for in the regulations.
  • To contact MONPIEL through the following address: info@monpiel.com
  • To lodge a complaint regarding the protection of their personal data before the Spanish Data Protection Agency at the address C/ Jorge Juan, 6, 28001 - Madrid, when the interested party considers that MONPIEL has violated the rights that are recognized by the applicable data protection regulations.

    1. SECURITY MEASURES

MONPIEL will treat the User's data at all times in an absolutely confidential manner and will keep the mandatory duty of secrecy with respect to the same, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

    1. CHANGES

MONPIEL reserves the right to revise its Privacy Policy at any time it deems appropriate, in which case it will be communicated to Users. For this reason, please check this privacy statement regularly to read the most recent version of MONPIEL's Privacy Policy.

    1. ACCEPTANCE AND CONSENT

The User declares having been informed of the conditions on personal data protection, accepting and consenting to the automated processing of the same by MONPIEL, in the manner and for the purposes indicated in the present Privacy Policy.

COOKIES POLICY

To facilitate your navigation, BIBOCCI, S.L., (hereinafter, "MONPIEL"), with CIF B14231898 and address at Calle Ingeniero Barbudo, 4, 14013, Córdoba (Córdoba) Spain, informs you that it uses data storage and retrieval devices: cookies, advertising pixels or technologies with similar functionalities (hereinafter and jointly "cookies").

This Cookie Policy is part of the Privacy Policy of the online platform (hereinafter, the "Platform"), available on the website located at the URL https://www.monpiel. com ("Website") and in the corresponding applications for mobile devices, if applicable.

  1. WHAT ARE COOKIES?

These are files containing small amounts of information that are downloaded to the user's device when visiting a website and are essential for the operation of the Internet; they cannot harm the user's computer/device and, if enabled in your browser settings, help to identify and resolve possible errors in the operation of the Platform. Cookies serve many purposes, such as allowing you to navigate between pages efficiently, remembering your preferences and generally improving your user experience. They also help ensure that the ads you see online are the most relevant to you and your interests.

Cookies can be considered "first-party" or "third-party" cookies depending on the domain they are assigned to. First-party cookies are those inserted by a website visited by the user (in this case, they are cookies placed by MONPIEL on our Website). Third-party cookies are those inserted by a domain other than that of the website visited by the user; so if a user visits a website and an external organization inserts a cookie through that website, this would be a third-party cookie.

Cookies can also be considered "persistent" or "session" depending on their duration. Persistent cookies remain on a user's device for the period of time specified in those cookies, and are activated each time the user visits the website that created the cookies, until the cookies expire or are disabled by the user. Session cookies allow linking the actions of a user during a browsing session, which, begins when a user opens a browser window and ends when the browser window is closed, after which all session cookies are deleted.

  1. WHICH TYPES OF COOKIES DOES MONPIEL USE AND FOR WHAT PURPOSE?

MONPIEL uses cookies for the purposes set out below. If in the future MONPIEL uses others for the purpose of providing more and better services, the user will be informed of this in this Cookies Policy.

Technical cookies

They are used to facilitate your browsing on the Platform and use its functions, enabling the different functions of the Platform. Additionally, they make your navigation more secure or provide functionalities that are previously requested by you. As they are necessary for the operation of the site, these cookies by default will be enabled and cannot be denied.

Below, you can find in detail all the information about our suppliers, functionality of each technical cookie, as well as the duration of these, in the following drop-downs:

Customization cookies

They allow the site to offer better functionality and customization. They may be set by us or by third parties whose services we have added to our site. If you do not allow them, some services will not function properly.

Below, you can find in detail all the information about our providers, functionality of each personalization cookie, as well as the duration of these, in the following drop-downs:

Analytics cookies

They allow us to count visits and traffic sources to measure and improve the performance of our site. They help us to know which pages are the most or least popular, and see how many people visit the site. The information these cookies collect is aggregated and therefore anonymous. If you do not allow them we will not know when you visited our site.

Below, you can find in detail all the information about our suppliers, functionality of each analytical cookie, as well as the duration of these, in the following drop-downs:

Advertising cookies

They can be all over the website, placed by our advertising partners. They may use them to create a profile of your interests and show you relevant ads on other sites. They do not store personal information directly, based on the unique identification of your browser and Internet access device. If you do not allow them, you will have less targeted advertising.

Below, you can find in detail all the information about our providers, functionality of each advertising cookie, as well as the duration of these, in the following drop-downs:

  1. HOW CAN I ACCEPT, REFUSE OR CONFIGURE THE USE OF COOKIES?

When you visit the Website for the first time, we will show you a pop-up window in which you can find a text with the following informative elements:

  1. Identification of the publisher responsible for the Website. That is, MONPIEL.
  2. Identification of the purposes for which MONPIEL uses cookies.
  3. Information on whether the cookies are own or third party, according to the distinction made in point one of this Cookies Policy.
  4. Generic information on the type of data to be collected and used for profiling, where appropriate.
  5. Link to our Cookies Policy through which you can consult all the necessary information before taking any action.

Below, you will find the following options, through which, you can give your consent or rejection for the use of cookies, or configure your preferences:

  1. "Accept" button: clicking on this button will carry out an acceptance of all cookies used by MONPIEL.

  1. "Refuse" button: clicking on this button will result in the rejection of all cookies used by MONPIEL, with the exception of technical cookies, which will always remain active, in accordance with current regulations.

  1. "Preferences" button: by clicking on this button, you can directly access the Preferences Panel, where you can configure the acceptance or rejection of cookies, according to your own criteria and interests. Through the Preferences Panel, you have the possibility to refuse or accept cookies that require your consent. In said Preferences Panel, you will find the following buttons and elements:

  • "Accept" button: clicking on said button will carry out an acceptance of all cookies used by MONPIEL, except for technical cookies, which will always remain active, in accordance with current regulations.
  • "Save preferences" button: clicking on this button will save the selection of cookies you have made, solely and expressly. In the event that you have not made any selection other than the existing default, by clicking this button you will proceed to reject all cookies, with the exception of technical cookies, which will always remain active, in accordance with current regulations.
  • Link to our Cookies Policy through which you can consult all the necessary information before taking any action.

  1. HOW CAN I MANAGE COOKIE PREFERENCES DIRECTLY FROM MY BROWSER?

Similarly, to manage cookies, most browsers allow you to reject or accept all cookies or only accept certain types of cookies. The process for managing and deleting cookies can be found in the browser's built-in help function. If you wish to limit the use of cookies, you may not be able to use all the interactive features of the Platform.

You can allow, block or delete cookies installed on your computer by configuring the options of the browser installed on your computer:

As with computer browsers, mobile device browsers allow changes to be made to privacy options or settings to disable or delete cookies. To do this follow the instructions specified by the developer of your mobile device browser.

Some examples of the links that will guide you to modify privacy options on your mobile device:

  1. THIRD PARTY PROCESSING AND INTERNATIONAL TRANSFERS

You can find out about the processing carried out by third parties, and about possible transfers to other countries that, where applicable, are carried out by the third parties identified in this cookie policy in their corresponding policies (see the links provided in the section referring to each type of cookie). The different mechanisms of regularization of the international transfer, if any, will be informed by such third parties.

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