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Privacy Policy and Cookies Policy

 

PRIVACY POLICY

 

  1. MONPIEL

This website is owned by BIBOCCI, S.L., (hereinafter, “MONPIEL”), a company registered in accordance with Spanish law, with tax ID number B14231898 and registered office at Calle Ingeniero Barbudo, 4, 14013, Córdoba (Córdoba), Spain.

 

  1. INFORMATION AND CONSENT

By accepting this Privacy Policy, the user (hereinafter, the “User” or “Users”) is informed and gives their free, informed, specific, and unequivocal consent for the personal data provided through the website located at the URL https://www.monpiel.com/ (hereinafter, the “Website”) to be processed by MONPIEL, as well as any data derived from their browsing and any other data that may be provided in the future.

 

The User must carefully read this Privacy Policy, which has been written clearly and simply to facilitate understanding, so that the User can decide freely and voluntarily whether to provide their personal data to MONPIEL.

 

  1. OBLIGATION TO PROVIDE DATA

The data requested in the Website’s forms are generally mandatory (unless otherwise specified in the required field) in order to fulfill the purposes for which they are being collected.

 

Therefore, if the data are not provided or are provided incorrectly, it will not be possible to fulfill those purposes, without prejudice to the User’s ability to freely view the content of the Website.

 

  1. FOR WHAT PURPOSE WILL MONPIEL PROCESS USER DATA?

Data provided to formalize the contracting of a service:

 

  • Manage, process, and follow up on contracted services or purchases.
  • Contact the User to complete the purchase or service contract if they have saved their shopping cart or left products or services in their cart without completing the payment process.
  • Conduct quality and satisfaction surveys.
  • Send commercial communications to the User regarding MONPIEL’s products and services, through electronic and/or traditional means, if the User checks the corresponding box provided for this purpose on the Website during the contracting process.
  • Analyze the use of the Website and assess the User's preferences and behavior in order to improve communication with Website Users.

 

Data provided through forms or contact channels, when available:

  • Manage, process, and respond to the User’s requests, inquiries, incidents, or questions.
  • Conduct quality and satisfaction surveys.
  • Send commercial communications to the User regarding MONPIEL’s products and services, through electronic and/or traditional means, if the User checks the corresponding box on the Website.
  • Analyze the use of the Website and assess the User's preferences and behavior in order to improve communication with Website Users.

 

 Data provided to subscribe to the Newsletter, if active:

 

  • Manage subscription and/or unsubscription to the Newsletter.
  • Conduct quality and satisfaction surveys.
  • Send commercial communications to the User regarding MONPIEL’s products and services, through electronic and/or traditional means, if the User checks the corresponding box on the Website.
  • Analyze the use of the Website and assess the User's preferences and behavior in order to improve communication with Website Users.

 

Data provided to obtain discounts or participate in promotions, when active:

 

  • Manage and carry out the promotion, as well as monitor its progress.
  • Send commercial communications to the User regarding MONPIEL’s products and services, through electronic and/or traditional means, if the User gives their consent by checking the appropriate box.
  • Analyze the use of the Website and assess the User's preferences and behavior in order to improve communication with Website Users.

 

Data provided through the online chat, if active:

 

  • Manage, process, and respond to the User’s requests, inquiries, incidents, or questions.

 

  1. WHAT USER DATA WILL MONPIEL PROCESS?

To formalize the contracting or purchase of a service:

 

  • Identifying information: first name and last name.
  • Contact details: email address, phone number, and postal address.
  • Transaction data regarding goods and services at MONPIEL: products and services purchased or shown interest in by the User.
  • Financial and payment data: bank card.
  • Browsing data.

 

Data provided through forms or contact channels, when available:

 

  • Identifying information: first name and last name.
  • Contact details: email address and phone number.
  • Browsing data.

 

Data provided through the Newsletter, when active:

 

  • Identifying information: first name and last name.
  • Contact details: email address, phone number, and postal address.
  • Other data: data provided by the Users themselves in the open fields of the forms available on the website.
  • Browsing data.

 

Data provided to obtain discounts or participate in promotions, when active:

 

  • Identifying information: first name and last name.
  • Contact details: email address, phone number, and postal address.
  • Transaction data regarding goods and services at MONPIEL: products and services purchased or shown interest in by the User.
  • Browsing data.

 

Data provided through the online chat, if active:

 

  • Identifying information: first name and last name.
  • Contact details: email address, phone number, and postal address.
  • Transaction data regarding goods and services at MONPIEL: products and services purchased or shown interest in by the User.
  • Other information provided by the User via the online chat.
  • Browsing data.

 

In the event that the User provides data of third parties, they declare that they have obtained the consent of said third parties and agree to inform them of the contents of this Privacy Policy, holding MONPIEL harmless from any liability in this regard. However, MONPIEL may carry out periodic checks to confirm this, adopting the necessary due diligence measures in accordance with data protection regulations.

 

  1. WHAT IS THE LEGAL BASIS FOR MONPIEL PROCESSING USER DATA?

Data provided to formalize the contracting or purchase of a service:

 

  • Performance of the contract, to manage, process, and follow up on services or purchases made and contact the User to complete the order if they saved their shopping cart or left products in the cart without completing payment.
  • Consent, for processing sensitive data.
  • Legitimate interest, to conduct quality and satisfaction surveys.
  • Consent, for sending commercial communications via electronic and/or traditional means regarding MONPIEL products and services.

 

Data provided through forms or contact channels, when available:

 

  • Consent, to manage, process, and respond to the User’s requests, inquiries, incidents, or questions.
  • Consent, to send commercial communications via electronic and/or traditional means regarding MONPIEL products and services.
  • Legitimate interest, to conduct quality and satisfaction surveys.

 

Data provided through the Newsletter, when active:

 

  • Consent, for sending commercial communications via electronic and/or traditional means regarding MONPIEL products and services.
  • Legitimate interest, to conduct quality and satisfaction surveys.

 

Data provided to obtain discounts or to participate in promotions:

 

  • Consent, to manage the promotion and apply the discount or promotional offer.
  • Consent, for sending commercial communications via electronic and/or traditional means regarding MONPIEL products and services.
  • Legitimate interest, to conduct quality and satisfaction surveys.

 

Data provided through the ONLINE Chat:

 

  • Consent, to manage, process, and respond to the User’s requests, inquiries, incidents, or questions.

 

The consents obtained for the aforementioned purposes are independent, meaning the User may revoke one without affecting the others.

 

To revoke such consent, the User may contact MONPIEL at [email protected]

 

  1. WHO WILL USER DATA BE SHARED WITH?

User data may be shared with:

 

  • Public Authorities in the cases provided by law.

 

  1. DATA RETENTION

Data provided to contract a service or finalize a purchase:

 

  • The data provided to manage, process, and follow up on services or purchases, as well as any sensitive data provided by the User, will be retained throughout the duration of the contractual relationship and, once it ends, for the period required to address any legal actions that may arise from it.
  • Data used to contact the User to finalize their order if they have saved their shopping cart or left products or services in their cart without completing payment will be retained for 180 days.
  • Data related to quality and satisfaction surveys will be retained for five (5) years.

 

Data provided through forms or contact channels:

 

  • Will be retained for the time necessary to process and respond to the request, and, once completed, for the period required to address any legal actions arising from the request.

 

Data provided to obtain discounts or to participate in promotions:

 

  • Will be retained until the promotion ends and, once concluded, for the period required to address any legal actions arising from it.

 

Data used for sending commercial communications:

 

  • Will be processed until the User objects or revokes their consent.

 

Data provided through the online chat:

 

  • Will be retained for the time necessary to process and respond to the request and, once completed, for the period required to address any legal actions arising from the request.

 

  1. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

One of the purposes for which MONPIEL processes personal data provided by Users is to send them commercial communications containing information about products, services, promotions, offers, events, or news relevant to them.

 

If the User wishes to stop receiving commercial or promotional communications from MONPIEL, they can unsubscribe by sending an email to the following address: [email protected]

 

 

  1. USER RESPONSIBILITIES

The User:

 

  • Guarantees that they are over fourteen (14) years of age and that the data provided are true, accurate, complete, and up to date. To this end, the User is responsible for the accuracy of all the data they provide and will keep the information updated so that it corresponds to their actual situation.
  • Guarantees that they have informed any third parties whose data they may provide, if applicable, of the information contained in this document. They also guarantee that they have obtained the third party’s authorization to provide their data to MONPIEL for the purposes indicated.
  • Will be responsible for any false or inaccurate information provided through the Website and for any direct or indirect damages caused to MONPIEL or third parties.

 

  1. EXERCISING YOUR RIGHTS

The User may send a written request to MONPIEL at the address listed in the header, or by email to [email protected], attaching a copy of their ID, at any time and free of charge, in order to:

 

  • Revoke the consents granted.
  • Obtain confirmation as to whether MONPIEL is processing personal data concerning the User.
  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Request the restriction of the processing of their data when certain conditions provided for in the data protection regulations are met.
  • Request the portability of the data provided by the User in cases covered by law.
  • Contact MONPIEL via the following address: [email protected]
  • Lodge a complaint regarding the protection of their personal data with the Spanish Data Protection Agency at C/ Jorge Juan, 6, 28001 - Madrid, if they believe that MONPIEL has infringed their rights under the applicable data protection regulations.

 

  1. SECURITY MEASURES

MONPIEL will process the User’s data at all times with strict confidentiality and will maintain the required duty of secrecy in accordance with applicable law. MONPIEL will adopt the necessary technical and organizational measures to guarantee the security of the data and prevent its alteration, loss, unauthorized access, or processing, taking into account the state of the art, the nature of the stored data, and the risks to which they are exposed.

 

  1. CHANGES

MONPIEL reserves the right to revise this Privacy Policy whenever it deems appropriate, in which case Users will be informed. For this reason, we recommend that you regularly review this privacy statement to stay informed of the latest version of MONPIEL’s Privacy Policy.

 

  1. ACCEPTANCE AND CONSENT

The User declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to the automated processing of such data by MONPIEL, in the manner and for the purposes set forth in this Privacy Policy.

 

 

COOKIES POLICY

 

To make browsing easier, BIBOCCI, S.L., (hereinafter, “MONPIEL”), with CIF B14231898 and registered office at Calle Ingeniero Barbudo, 4, 14013, Córdoba (Córdoba), Spain, uses data storage and retrieval devices: cookies, advertising pixels or similar technologies (hereinafter collectively referred to as “cookies”).

 

This Cookies Policy is part of the Privacy Policy of the online platform (hereinafter, the "Platform"), available on the website located at URL https://www.monpiel.com (“Website”) and on the corresponding mobile device applications, if applicable.

 

  1. WHAT ARE COOKIES?

 

Cookies are small files that are downloaded to the user’s device when visiting a website and are essential for the functioning of the internet. They cannot harm the user’s equipment/device, and if enabled in your browser settings, they help identify and resolve potential errors in the Platform’s operation. Cookies serve many purposes, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They also help ensure that the ads you see online are more relevant to you and your interests.

 

Cookies can be classified as “first-party” or “third-party” depending on the domain they belong to. First-party cookies are those placed by a website visited by the user (in this case, cookies set by MONPIEL on our Website). Third-party cookies are those placed by a domain different from the one visited by the user. For instance, if a user visits a website and an external organization sets a cookie through that website, it is a third-party cookie.

 

Cookies can also be classified as “persistent” or “session” cookies based on their duration. Persistent cookies remain on a user’s device for the period specified in the cookie and are activated each time the user visits the website that created them, until they expire or are disabled by the user. Session cookies allow actions of a user to be linked during a browsing session, which starts when the user opens a browser window and ends when they close it. All session cookies are deleted at that time.

 

  1. WHAT TYPES OF COOKIES DOES MONPIEL USE AND FOR WHAT PURPOSE?

 

MONPIEL uses cookies for the purposes outlined below. If MONPIEL uses other cookies in the future to provide more and better services, users will be informed through this Cookies Policy.

 

Technical cookies

 

These cookies are used to facilitate your browsing of the Platform and utilize its functions, enabling various features of the Platform. Additionally, they make your browsing more secure or provide functionalities that you have previously requested. Since they are essential for the site’s operation, these cookies will be enabled by default and cannot be disabled.

 

Below, you can find detailed information about our providers, the functionality of each technical cookie, and their duration, in the following dropdown menus:

 

Customization cookies

 

These cookies enable the site to offer improved functionality and personalization. They can be set by us or by third parties whose services we have integrated into our page. If you do not allow these cookies, certain services may not function properly.

 

Below, you can find detailed information about our providers, the functionality of each customization cookie, and their duration, in the following dropdown menus:

 

Analytical cookies

 

These cookies allow us to count visits and traffic sources in order to measure and improve the performance of our site. They help us understand which pages are the most or least popular and see how many people visit the site. The information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

 

Below, you can find detailed information about our providers, the functionality of each analytical cookie, and their duration, in the following dropdown menus:

 

Advertising cookies

 

These cookies may be placed throughout the website by our advertising partners. They can be used by these partners to build a profile of your interests and show you relevant ads on other sites. They do not store personal information directly but are based on uniquely identifying your browser and internet access device. If you do not allow these cookies, you will receive less targeted advertising.

 

Below, you can find detailed information about our providers, the functionality of each advertising cookie, and their duration, in the following dropdown menus:

 

  1. HOW CAN I ACCEPT, REJECT, OR CONFIGURE THE USE OF COOKIES?

When you visit the Website for the first time, you will see a pop-up window containing the following information:

 

  1. Identification of the Website’s publisher, namely MONPIEL.
  2. Explanation of the purposes for which MONPIEL uses cookies.
  3. Information about whether the cookies are first-party or third-party cookies, as described in Section 1 of this Cookies Policy.
  4. General information about the type of data that will be collected and used for profiling, if applicable.
  5. A link to our Cookies Policy, where you can find all the necessary information before taking any action.

 

You will then be presented with the following options, allowing you to give your consent or rejection for the use of cookies, or to set your preferences:

 

  1. “Accept” button: Clicking this button will accept all cookies used by MONPIEL.

 

  1. “Reject” button: Clicking this button will reject all cookies used by MONPIEL, except for technical cookies, which will always remain active in accordance with current regulations.

 

  1. “Preferences” button: Clicking this button will take you directly to the Preferences Panel, where you can configure which cookies to accept or reject according to your own criteria and interests. Through the Preferences Panel, you can accept or reject cookies that require your consent. In this panel, you will find the following buttons and elements:

 

  • “Accept” button: Clicking this button will accept all cookies used by MONPIEL.
  • “Reject” button: Clicking this button will reject all cookies used by MONPIEL, except for technical cookies, which will always remain active in accordance with current regulations.
  • “Save Preferences” button: Clicking this button will save only and exclusively the cookie selection you have made. If you do not make any changes from the default selection, clicking this button will reject all cookies except for technical cookies, which will always remain active in accordance with current regulations.
  • A link to our Cookies Policy, where you can find all the necessary information before taking any action.

 

  1. HOW CAN I MANAGE COOKIE PREFERENCES DIRECTLY IN MY BROWSER?

 

Additionally, most browsers allow you to manage cookies by rejecting or accepting all cookies or only accepting certain types. The process for managing and deleting cookies can be found in the help function built into your browser. If you decide to limit cookie use, you may not be able to fully use all the interactive features of the Platform.

 

You can allow, block, or delete cookies installed on your device by adjusting the settings in the browser installed on your computer:

 

 

 

 

 

 

Similarly, mobile device browsers allow you to change privacy options to disable or delete cookies. Follow the instructions provided by your mobile browser developer.

 

Below are a few links that guide you on adjusting privacy settings on your mobile device:

 

 

 

  1. THIRD-PARTY PROCESSING AND INTERNATIONAL TRANSFERS

 

You can find information about third-party processing activities and any international transfers performed by the third parties identified in this Cookies Policy in their respective policies (see the links provided in the section corresponding to each cookie type). Any international transfer mechanisms, if applicable, will be disclosed by those third parties.