Contacta con nosotros

CUSTOMER SERVICE TEAM

If you have any questions about how to place your order or need information about an existing order, don’t hesitate to contact our Customer Service Department for assistance.

Mon-Thu | 09:30 - 18:30 & Fri | 09:30 - 15:30

SHOWROOM & WAREHOUSE

Come visit us and shop at:

C/Ing. Barbudo 4, 14013 Córdoba, Spain.

Mon-Thu | 09:30 - 18:30 & Fri | 09:30 - 15:30

* To ensure personalised attention at our Showroom, we kindly ask that you schedule your visit in advance.

OTHER QUESTIONS

For any other information or inquiries, you can contact us at:

CUSTOMER SERVICE TEAM

If you have any questions about placing your order or need information on an existing order, feel free to contact our Customer Service Department to resolve your queries.

Mon-Fri | 09:30 - 18:30 & Fri | 09:30 - 15:30

SHOWROOM & WAREHOUSE

Come visit us and shop at:

C/Ing. Barbudo 4, 14013 Córdoba, Spain.

Mon-Fri | 09:30 - 18:30 & Fri | 09:30 - 15:30

* To ensure personalised attention at our Showroom, please schedule your visit in advance.

OTHER INQUIRIES

For any additional information or questions, you can contact us at:

Cookie name	Provider	Purpose	Expiry
cookiesplus	monpiel.com	Stores your cookie preferences.	1 year
crisp-client/domain-detect	Crisp Chat	Disables features for Crisp Chat that are having too many visitors at the same time	Session
crisp-client/session	Crisp Chat	Used to make the Crisp Chat consistant when going to your website. Without this cookie, the customer would have a new chat session everytime he switchs to a new page.	6 months
laravel_session	monpiel.com	Cookie used to identify a session instance for the user.	1 day
PHP_SESSID	monpiel.com	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	monpiel.com	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours
rc::a	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent
rc::c	Google	This cookie is used to distinguish between humans and bots.	Persistent
__cfduid		Technical cookies required by CDN provider Cloudflare.	30 days

Cookie name	Provider	Purpose	Expiry
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_gat_gtag_UA_*	Google	Used to throttle request rate.	1 minute
_ga_#	Google	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name	Provider	Purpose	Expiry
ads/ga-audiences	Google	These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.	Session
fr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months
NID	Google	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	6 months
tr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Session
_fbp	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months

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